Call 211

Call 2-1-1 and you will have access to an entire network of community, social and government-based services. Calls are answered by professional information and referral specialists who are trained to assess caller needs and refer callers to the most appropriate resources. This service is offered in over 200 languages and is available throughout Alberta.

211 is free, confidential, multilingual and available 24 hours a day 365 days a year. Don't like talking on the phone? Online chat is available from 12-8pm daily at

Why would I contact 211?

  • I need food, shelter and/or transportation
  • I need financial support to help pay my utility bill, rent and/or damage deposit
  • I need to find mental health and addictions support
  • I need information on Government programs and phone numbers
  • I don’t know where to go for Legal support
  • I want to volunteer for an organization
  • I want to make a donation of furniture and/or clothing
  • I am concerned about a friend or family member
  • I am looking for services for a client
  • We have access to thousands of other services

211 Calgary and Area is a joint initiative of Distress Centre, The City of Calgary (Family & Community Support Services), and United Way of Calgary and Area.

Prefer to search for services yourself? Visit for a comprehensive list of services.



"Please let your 211 Information and Referral Specialists know how much I appreciate the work they do everyday, and this is an excellent example of what they do and how they impact people’s lives."

-Lorie Gibson
Vice President, Community Investments
United Way of Calgary and Area